Privacy Policy

Introduction

Crown Road Software, Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our subscription web app (the “Service”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

We may collect the following types of information:

Personal Data: When you sign up for our Service, we may collect personal information such as your name, email address, company name, payment details, and any other information you voluntarily provide.
Usage Data: We automatically collect information about how you use the Service. This includes information such as your IP address, browser type, access times, and the pages you visit.
Cookies: We may use cookies and similar tracking technologies to monitor activity on the Service and collect certain information.
SMS: We will not share, sell, or rent the consent of the customers to receive SMS messages to third parties.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Service;
To process transactions and manage your subscription;
To communicate with you about updates, promotions, or important information regarding your account;
To respond to your inquiries and provide customer support;
To analyze usage trends and enhance user experience;
To ensure the security and integrity of our platform.

How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our Service, processing payments, or performing analytics.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Data Security

We use commercially reasonable efforts to protect your information, but please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You may opt-out of marketing communications by following the unsubscribe instructions provided in those communications.

Commitment to Children’s Privacy

Our Service is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. If and when our data collection practices change, we will modify this Privacy Policy and will notify you where required by applicable law. We encourage you to check this page frequently for any material changes or other modifications to this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at:

Post: 103 Montgomery St, Suite 100, San Francisco, CA, 94219

Email: info@crownroadsoftware.com